Telephony integrationfor faster call handling
Give customers a convenient way to reach your company,
resolve issues faster, and improve service quality
All the benefits of telephony
for your business
Make voice communication with customers easier
and service processes simpler and more effective
Direct customer contact
Resolve issues in real time,
clarify details, and help customers
during the conversation
Handling complex issues
Talk through non-standard situations by voice
when an issue requires
a detailed consultation
Personal approach
Address individual customer needs
and build trusted relationships
through live conversation
More options
for handling calls
Handle voice and text requests
in one interface while keeping the interaction history
and conversation context
Connect calls and chats
into a single customer journey
Secure by design,
built for control
Hosted in Russia
Local data hosting helps meet Federal Law 152-FZ requirements and keep the platform running in a protected infrastructure
Privacy
Company data stays within an isolated environment
and is not used to train models or shared
with third parties
Data encryption
AES-256 encryption at rest and TLS
in transit help protect data from leaks
and unauthorized access
Accelerate customer service
without sacrificing quality or control
80%
of routine support workflows
handled automatically
30s
average time
to the first response
100%
of customer requests tracked
through final resolution
>95%
customer satisfaction
with the quality of support