SMS messaging with Flomni CSfor your business
Automate service notifications and personalized messages
triggered by events in your business systems
SMS as a reliable communication channel
with your customers
Deliver important information directly to customers,
regardless of internet access or installed apps
Broad audience reach
Send messages to customer phone numbers
without requiring them to install apps
or sign up for messengers
No internet required
Deliver important notifications
over the mobile network, even when
the recipient is offline
Direct customer contact
Deliver verification codes, order updates,
and other service notifications straight
to the customer’s phone
More options
for service scenarios
Send service notifications triggered by events
in your business systems: order confirmation, status change,
or any other customer action
Bring SMS into
your Flomni CS workflows
Extend SMS communication and build effective interaction
with customers at every stage of their journey
Combine SMS with other channels
in a single communication flow
Secure by design,
built for control
Hosted in Russia
Local data hosting helps meet Federal Law 152-FZ requirements and keep the platform running in a protected infrastructure
Privacy
Company data stays within an isolated environment
and is not used to train models or shared
with third parties
Data encryption
AES-256 encryption at rest and TLS
in transit help protect data from leaks
and unauthorized access
Accelerate customer service
without sacrificing quality or control
80%
of routine support workflows
handled automatically
30s
average time
to the first response
100%
of customer requests tracked
through final resolution
>95%
customer satisfaction
with the quality of support