Customer supportinside your mobile app
Embed a ready-made chat into your iOS and Android app
so customers get help quickly without switching to other channels
All the benefits of mobile chat
in one place
Make customer communication easier and in-app support
more accessible and effective.
Support without switching
Customers get help right in the app without moving to messengers, the website, or other channels
Fast launch without building from scratch
Add a ready-made chat to your iOS and Android app and cut implementation time and in-house development costs
Consistent user experience
Match the chat to your app design so support feels like a natural part of the interface
More options
for service scenarios
Automate answers to common questions
with chatbots and hand complex requests
to agents with full conversation context
Bring mobile chat into
your Flomni CS workflows
Extend your in-app messenger and manage the entire interaction
with customers and partners in one system
Dialogs
Manage requests from the app and other channels in one place,
with full conversation history and customer details at hand
Chatbot Builder
Set up automated flows and service notifications that are triggered
by events and guide the customer to the next step
Widgets
Add a website widget to your mobile chat so customers can reach support
through the channel that suits them best
Combine communication channels
into a single customer journey
Secure by design,
built for control
Hosted in Russia
Local data hosting helps meet Federal Law 152-FZ requirements and keep the platform running in a protected infrastructure
Privacy
Company data stays within an isolated environment
and is not used to train models or shared
with third parties
Data encryption
AES-256 encryption at rest and TLS
in transit help protect data from leaks
and unauthorized access
Accelerate customer service
without sacrificing quality or control
80%
of routine support workflows
handled automatically
30s
average time
to the first response
100%
of customer requests tracked
through final resolution
>95%
customer satisfaction
with the quality of support